RETURNS + EXCHANGES
We get it. Shopping online can be a daunting experience when knowing what style to get that is the most flattering to your body type & personality. We want to make women feel like they can have a go-to style that will work every time- and we want you to find that with us! We do not process refunds, but we are happy to do an exchange, even on custom-made tees, which most stores do not allow. As a business who cares about customer care, we would rather be "stuck with something" we can try to resell than have you "stuck with something" that you will never wear. Please follow the directions below to get started!
OUR EXCHANGES COME IN THE FORM OF REFUND IN STORE CREDIT THAT YOU CAN THEN USE TO PURCHASE WHATEVER YOU LIKE FROM THE SITE! YOU CAN SIMPLY REPURCHASE THE ITEM IN A DIFFERENT SIZE, OR BUY A NEW ITEM ALL TOGETHER!
ALL YOU HAVE TO DO IS SEND BACK YOUR ITEM(S) IN REFERENCE WITH YOUR NAME USED TO PURCHASE THE ITEM TO:
PEBBY FOREVEE : EXCHANGE DEPT
140 W BORLAND ST STE 500
PICKERINGTON, OH 43147
WE HIGHLY RECOMMEND USING A TRACKING NUMBER FOR YOUR ORDER BACK TO US, AS WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.
ONCE WE RECEIVE YOUR RETURN PACKAGE, YOU WILL GET AN EMAIL INCLUDING YOUR CODE FOR STORE CREDIT. JUST PLACE THAT CODE IN THE PROMO CODE BOX DURING YOUR TRANSACTION.
WE KNOW SHOPPING ONLINE CAN BE A CHALLENGE. KNOWING WHICH SIZE WILL BEST SUIT YOU IS NOT ALWAYS EASY! IF THE ITEM YOU ARE RETURNING IS A BOUTIQUE ITEM (NOT A CUSTOM MADE TEE) WE WILL HAPPILY SPLIT THE SHIPPING COST WITH YOU! AFTER YOUR EXCHANGE ORDER HAS BEEN PLACED, YOU WILL RECEIVE A REFUND OF HALF YOUR SHIPPING COST SENT BACK TO YOU.
IF THE ITEM YOU ARE RETURNING IS A CUSTOM MADE TEE, THE RESPONSIBILITY OF SHIPPING COST IS UP TO THE CUSTOMER. SINCE THE TEE WAS MADE SPECIFICALLY FOR YOU AS WE LIKE TO DO, IT'S HARDER FOR US TO RESELL THIS ITEM, SO IT IS DISCOUNTED FOR OTHER SHOPPERS TO BROWSE FROM. TO CONTINUE TO ALLOW EXCHANGES ON CUSTOM ITEMS, SHIPPING COST IS UP TO THE CUSTOMER. THANK YOU FOR YOUR UNDERSTANDING.
LIMIT ONE EXCHANGE PER ITEM
EXCHANGES MUST BE SENT BACK WITHIN 30 DAYS OF DELIVERY DATE
ONLY APPLICABLE FOR ORDERS PLACED WITHIN THE U.S. IF YOU ARE OVERSEAS AND REJECT YOUR PACKAGE OR IT GETS SENT BACK TO US, YOU WILL BE CHARGED A SHIPPING FEE FOR US TO SHIP IT BACK OUT TO YOU OR CHOOSE TO FORFEIT YOUR ORDER ALTOGETHER.
FINAL SALE, DELICATE, JEWELRY, SURPRISE LISTINGS, SENSITIVE (SUCH AS HEADBANDS OR HATS), GIVEAWAY ITEMS OR FLASH SALE ITEMS ARE NOT APPLICABLE FOR EXCHANGES.