MOST ASKED QUESTIONS

WHAT SIZE SHOULD I GET?

The Pebby Forevee LLC brand is all about comfortable and flattering fits. Our tees are specially made to be about 4-5 inches longer than average tees. We do this so that you don't have to "size up" to get a longer length for booty-covering purposes. We highly suggest comparing a shirt that fits you comfortably with our sizing chart that can be found in each Pebby Forevee Tee listing for the most accurate fit.

 

CAN YOU CUSTOMIZE MY TEE TO BE A DIFFERENT COLOR, LENGTH, OR STYLE  FOR ME?

 

While we do not currently offer custom designs or tailoring, we do showcase how to customize your length, side slit height, and more on Pebby's Instagram Highlight entitled "TEES" that you can do yourself. There, you will receive step by step instructions on how to customize your Pebby Forevee tee. You will also receive an instruction card with each side slit tee order on how to cut the sleeves, make side slit higher, and alter the hem with just a pair of sheers. 

 

WHEN WILL MY ORDER SHIP?

Most orders will ship out within 3-5 business day of ordering because we don't just grab these items off a shelf & stuff them into a bag... we make most of them just for you! Orders are subject to verification and approval before shipping and may take up to 48 hours to process. Please note that we do not ship on Saturdays, Sundays or holidays. Please allow extra time during Holidays. 

Once your order has shipped, you will receive an email. Click on the tracking number to locate the whereabouts of your order. Please note that tracking numbers can take 24-48 hours to be scanned by the postal service. Once an item has been marked shipped we are unable to cancel your order.  Additionally, if an item has been marked 'delivered' by USPS but you have not received it, please allow a couple of days for the package to show up. In rare cases it can get marked delivered too soon.

Yes, we ship outside the US! Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO boxes cannot be expedited. Please note some APO/FPO locations may take an extended about of time for delivery due to customs. We are not responsible for any additional costs of shipping for out of the country orders. Any packages that are denied or sent back will be refunded for the items in the order but will not be reimbursed for initial shipping charges as those are the responsibility of the customer. Any package that is returned by the postal service, and the customer wishes to have them sent back out, the customer is responsible for the secondary shipping charges as well.

Pebby Forevee cannot be held responsible for conditions beyond our control such as severe weather, lost, stolen, or damaged packages that have been marked delivered by the postal service, or service interruptions.

 

BACKORDERED ITEMS:

Sometimes due to circumstances out of our hands we are waiting on either certain stock or a certain style to arrive from a 3rd party. In this case unless stated otherwise, your item will ship when it comes in.

 

I GOT MY ORDER, BUT I AM NOT CRAZY ABOUT THE FIT...

Because we make everything to order, we do not process refunds. However it is important for us that you are comfortable in your choices. 1 exchange per item can be arranged if item is sent back in an unused and unworn condition with tags still attached within 30 days of receiving your product. Exchanges are not applicable on sale, final clearance, sensitive items, jewelry, giveaways or custom orders. Exchanges are only applicable for orders placed in the United States. For further instructions on exchanging, please go to the 'returns and exchanges' tab. 

 

DO YOU DO WHOLESALE?

Thank you so much for trusting us with your business! We know how precious and personal a small business is, and the fact that you would trust your business baby and your customers with us means more than you could ever imagine!

While we are still growing ourselves, we have decided to pause any further production for wholesale orders, as we realized we needed to take some time to step back and care for our own E-commerce customers and our growing business!

We pride ourselves on quality and care here at Pebby Forevee, and have decided to take a break from wholesale until we feel like that is something we can put forward with our best efforts.

If and when we feel that we are able to successfully re-open our wholesale offerings, we will make an announcement at that time.

Best wishes for you and your company going forward!
xo-The Pebby Team

 

DO YOU DO CUSTOM ORDERS?

At this time we are not offering custom orders.

 

I HAVE MORE QUESTIONS- WHO DO I CONTACT?

We want you to feel completely informed before placing an order. Each listing has a full description of each item! If you need more assistance just shoot us an email at customerservice@pebbyforevee.com.