START YOUR EXCHANGE
We get it. Shopping online can be a daunting experience when knowing what style to get that is the most flattering to your body type & personality. We want to make women feel like they can have a go-to style that will work every time- and we want you to find that with us! We do not process refunds, but we are happy to do an exchange on custom-made tees, which most stores do not allow. As a business who cares about customer care, we would rather be "stuck with something" we can try to resell than have you "stuck with something" that you will never wear. Since it is custom made, we have to put it back on our floor at a discounted price for other customers to browse through. The $5 listing is to cover the cost of having to discount the item you chose to have made, & to cover the cost to send you the new item you desire. Because of this, we are able to allow exchanges. Please follow the directions below to get started!
1) THE PURCHASE OF THIS LISTING IS REQUIRED TO GET YOUR EXCHANGE SENT BACK.
2) THE PROCESS IS EASY! JUST JOT DOWN ON A PIECE OF PAPER YOUR NAME & THE STYLE & COLOR OF TEE (IF APPLICABLE) YOU ARE WANTING SENT BACK TO YOU. PLEASE BE AS SPECIFIC AS POSSIBLE TO AVOID A DELAY IN GETTING YOUR EXCHANGE MADE. IF WE HAVE QUESTIONS, WE WILL CONTACT YOU VIA THE EMAIL YOU PROVIDED IN CHECKOUT.
3) AS STATED IN THE REASONS ABOVE ABOVE, THE SHIPPING COSTS ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. WE HIGHLY RECOMMEND USING A TRACKING NUMBER FOR YOUR ORDER BACK TO US, AS WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.
We will not email you when we receive your exchange. You will get an email sent to you when we ship out your new exchange. They generally take a few business days to process. In that email will be your new tracking number.
PEBBY FOREVEE : EXCHANGE DEPT.
140 W BORLAND ST STE 500
PICKERINGTON OH 43147